***Bill containing personal details removed*** Hello everyone, I am new here and I wish I was not here at all but my latest bill is beyond a joke, it is ridiculous and I cannot believe that this is a mistake. I live alone in a one bedroom unit that has been flooding since I moved in, in Feb 4th, 2021, now 37 times as the housing department not only lied to me about the unfixed (20 year previous to my tenancy) leaking roof, but have been out more times than I have hot dinners and never fixed i ...