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It sounds like you're referring to the Queensland Energy Rebate, which should have been automatically applied to your AGL energy account. If you were informed that you’re eligible and it hasn’t been applied yet, it’s best to contact AGL’s customer service directly to inquire about the status of the rebate.

To get a plan that includes electric, gas, broadband, and phone services, you’ll need to explore bundled service options offered by utility and telecom providers. Many companies offer multi-service bundles that can help you save on costs by combining your electricity, gas, internet, and phone plans into one package.