We have received an electricity account double our normal usage for the quarter. We are creatures of habit. Two adults, who both work and are not at home during the day. I was pretty shocked but stayed calm and went and took a meter reading and got myself an estimation fir the next bill. Low and behold the next billing estimate was our normal amount, half the current account. We have not changed anything. We are using our appliances the say waywe always have. So I rang on the 23rd Sept to reques ...