I received email advising me that my Value Saver Plan is ending 12th November 2024 and I will be put on the Core Plan which is way more expensive. When I look at the other Plans available today on 12th Oct 2024 the Core Plan is not even listed on there. So why I being moved to much more expensive Plan, when I should by default stay on the cheaper Value Saver Plan? Sounds like you just want to charge customers more hoping that no-one bothers reading the email that their current plan has ended and ...
