Hello!It sounds like there might be a change in how your usage is being calculated or displayed on your bill. Typically, “General usage” and “General usage next” lines indicate different tiers or thresholds of usage, with the first tier usually charged at a higher rate and the next tier at a lower rate once you exceed a certain amount of usage. Seeing two lines for each category might suggest that your billing period has been split or that there are additional charges or adjustments applied. To ...
