Hino this hasn’t been resolved im in the process of changing providers agl has just lost a great customer their lossenergy Australia happened to call me out of the blue, they offered better rates so I signed up
Hi no not solved I’ve actually now changed providers someone from energy Australia called me yesterday and they have better rates than agl so fingers crossed I won’t have the same issue
HiI am having exactly the same problem as you, I have twice supplied my rates notice as well, its so frustrating, if I get this sorted I will let you know