Hi Marki.How did you go with the refund. Did you get it?I've recently changed Internet providers and had some credit left on my Internet account. Spoke to a rep via chat who took my Savings account details and advised the refund will be made in 14 days. No transaction reference number, no email confirming the request for the refund and said the bank would message me once the transfer was complete.Sounded completely suss. Might go take a look at their policy documentation regarding this but thoug ...
