About StevieWonder

Thanks Lester, I have received solar credits that exceed my bill usage for 4 years. They stated in chat that because my last bill was a few dollars that they will not refund as their system is predicting usage greater than solar generation. I state to them, even if this was the case it would be 10+ years before I consume the government rebate with s bill of $8 per month. It was really such an annoying experience with their chat team, almost like they were thrilled to deny my claim, I felt they ...

I'm trying to get a refund and getting the run around on the AGL app, it's very frustrating. Asking and re asking for information I've already given to finally be told they cannot refund the government payment. Issue is I have solar and my account is in credit every month so I will never use the government payment. How do I get this refunded? Is the only way to change provider so they have to refund?