FionaMcDonald's latest conversations

FionaMcDonald Switched-on
17-08-2024

Reminders to pay bills

I received my AGL electricity bill and it was marked due on the 9th of August. I forgot to pay it on that date.Then I got a reminder yesterday, which was great, thank you. But don't go and add threats to it. Don't do the red-letter things threatening punishments. I forgot. I needed a gently reminder. Do not issue threats with reminders, especially not a reminder issued less than a week the bill was due.Disgusting customer service.I also have an electricity account with another provider. They do ...
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