firediy's latest conversations

firediy Conductor
08-10-2024

Re: eSIM

Not sure how did you guys test this onboarding process before it goes live. Something went terribly wrong with the business process.My roommate ordered another eSIM and got the same old issue! No QR code and have to wait a day or to call and get a new QR.
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firediy Conductor
17-08-2024

Re: eSIM Activation

have activitaed now. have to contact the support and ask them to send a new QR code. very frustrating onboarding experience.
25 Replies 0 Likes
firediy Conductor
17-08-2024

Re: eSIM Activation

I was advised from AGL online support: I have requested for your QR code to be sent to your email address.You will receive this within 24 hours.Do not worry, usually the email is sent within 1-2 hours of the request.To activate your e-SIM, please follow the instructions in the email.Your handset must be connected to Wi-Fi to be able to activate it. I will wait and update. Thanks
25 Replies 0 Likes
firediy Conductor
16-08-2024

Re: eSIM Activation

my account number is ACC448154 please assist
25 Replies 0 Likes