About jay3147

I signed up to AGL with an offer that promised me a $40 prepaid mastercard if I remained for 30 days. I did that and received a redemption email, but I have still not been sent the mastercard to my number after redeeming. It has already been well over 5 business days since i redeemed. I redeemed on the 6th of August so its been over 2 weeks now that I haven't gotten the voucher that I was promised.

I transferred from Red Energy to AGL over 4 weeks ago, but my gas is still showing as "setup in progress". I even received a phone call from AGL at the beginning of my transfer asking for help in setting up electricity, so why is the gas still stuck on "setup in progress."