About Ashley101

Contacted eero support much more helpful than AGL.

Already been on your chat line twice. No satisfaction there either.So as you can tell I have been fobbed off.I was told a new eero was to be sent to me.So also lied to.My only option seems to be a complaint to the ACCC.

Already done the online chat Twice !!So yeah incredibly frustrating !The only option which was agreed to by AGL in a replacament !

Sheena,When customers call 131245 we are on hold for a minimum of 30 minutes before anybody answers.I have already called 3 times with the same issue it seemed resetting the eero would make it work for about a day or so.They also changed DNS settings but still intermittent problems.I found if I plugged my old Telstra modem in everything worked fine, so as suggested I plugged in the second eero as the main gateway and everything works.If I plug in the original eero I go back to having issues.I wa ...