timbucktoo's latest conversations

timbucktoo Semiconductor
21-06-2024

When should I switch from AGL to different provider to avoid delay?

Hello, I've just switched to AGL and the three month billing cycle has just started on the 20th of June. I intend to switch to a different provider around about the start of September. What is the best date to initiate transfer? I don't want the switch to be delayed and/or attract exist fees.
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timbucktoo Semiconductor
18-06-2024

Re: Conflicting advice from AGL Customer Service Reps and AGL website

Hello Deepesh, You've requested details and I've provided them to you and now you've gone missing. There is absolutely no urgency at all in addressing customers' concerns no matter which avenue I take.
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timbucktoo Semiconductor
13-06-2024

Conflicting advice from AGL Customer Service Reps and AGL website

Transferred my electricity over to AGL from a different provider. It's now been 10 business days since time of sign-up. My account is still not fully active. AGL have assured me that I will be getting billed from the day of sign-up which provides some peace-of-mind, but every other electricity transfer i've undertaken with electricity companies other than AGL has taken two days maximum. It hasn't been a dragged-out process like this.AGL has shown that they're much slower than the industry standa ...
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