matt_f1's latest conversations

matt_f1 Conductor
11-06-2024

Re: Smart Meter

Hi @Colin-AGL Hope you are still on these forums. The same is happening to myself. Did you find a solution? I tried to contact AGL chat but they want meter readings, and ask irrelevant questions. I will go to electricity ombudsmen if no result and I suggest you do too. Cheers,Matt
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matt_f1 Conductor
11-06-2024

Re: App shows a recent estimated usage ?

How long does it take to fix itself? Does the new bill reflect it when it gets fixed? Checked on AGL app today and still saying estimated.
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matt_f1 Conductor
06-06-2024

Re: App shows a recent estimated usage ?

Thanks @NeilC, I don't dispute the total. I dispute how it was calculated with 18 May being an estimate. If it were not an estimate I'd say I would not have a $2.88 bill.
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matt_f1 Conductor
05-06-2024

Re: App shows a recent estimated usage ?

Thanks @NeilC. I am looking in the AGL data - See 18th May on usage in images. The total reflects this on the bill. I know it's not much but this is not the first time this has happened. I know it's not much $ but I don't think the estimate on 18 May should be charged. Should I try follow this up with someone or am I wrong to think I've been overcharged?
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