About spaceboy-_-

Hi Richard, I have been advised to try and work the issue out with AGL and if that fails then document everything and contact the electricity ombudsman. The ombudsman needs record of contact with AGL and their response or lack thereof. I think this is the avenue of attack I must take and I recommend you do also. Good luck.

Hi Deepesh, just wondering why you haven’t responded to my messages yet? You were the one who requested more information and said you would look into it! I provided requested info as well as explained exactly where the error was, what is the delay?

Good luck! It’s like they listen, they say the understand and then they do nothing!! I have been trying to get a bill corrected since February. The end reading on the previous bill is higher than the start reading on the bill in question and the end reading is also lower than the end reading on the previous bill. This in effect means we are paying twice!! They agree and say they will fix it but do nothing!! Can I suggest everyone look at the end reading of their previous bill and confirm that th ...