NielFulton's latest conversations

NielFulton Switched-on
08-06-2024

Re: Allow secondary accounts to access AGL app.

David,1 - I find the blind assumption that my wife and I share the same bank account slightly .. confusing and rather old fashioned.Is it common for AGL to be so backward with their policies and views of their customer base ?Or has the assumption that ALL properties using AGL as their utility provider are sharing not only bank accounts but account logins for the app been made here ? What about Share Houses (you know, properties with multiple tenants who are not related and do not share finances ...
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NielFulton Switched-on
19-04-2024

Allow secondary accounts to access AGL app.

Here's an idea;Allow secondary / authorized account holders to access the AGL App with their OWN user names. Use Case:My Wife and I are frequently traveling independently and both of us need to be across all aspects of the billing and utilities.This means, - at any time, being able to see what bills are due at any point.How can this be done if only 1 person (Namely the account holder) is permitted to access to the AGL account ? Oh Yes, I realises that the solution you're going to give is "Why do ...
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NielFulton Switched-on
18-04-2024

Re: Can authorised user use the AGL app?

This is *completely* ridiculous.Both my wife and I should be able to access the account details using individual account logins -I travel and am quite frequently out of contact, as is my wife - Using the same username and password means I can not enable two factor authentication to secure my account - which will prevent our ability to login should one or the other of us be out of contact.leaving 2 factor auth off results in an insecure account This is a fault with your system and prevents access ...
4 Replies 0 Likes