Eddie0803's latest conversations

Eddie0803 Switched-on
08-03-2024

Re: Internet outage - NSW

Well Switched the provider and they had it up and running within just 3 hours. Wasted 6 days without internet and chasing non-stop with AGL overseas customer care who have no idea what they're talking about!!
22 Replies 0 Likes
Eddie0803 Switched-on
07-03-2024

Re: Internet outage - NSW

I recently moved from one Western Sydney suburb to another, and initially thought the activation didn't successfully go through due to my own NBN Meter Box issue. As it turned out, AGL Internet Tech Support took me through various troubleshooting steps just to conclude that THEY WERE AWARE of multiple escalations regarding internet outage from the 2nd of March in NSW. They have no ETA although they are working in the background. Surprisingly, there are no offical comms or emails to customers me ...
22 Replies 0 Likes