agl is the default provider of my builder and that is the reason why i requested a nbn connection so that it would be all bundled together.when i made the request, i provided all the relevant information. clearly said that it was a knockdown and rebuild but it seems the terminology was not familiar to the person i was communicating with. i was surprised/wondering when they called for the activation, almost a month later, they were asking if the light on the nbn box is on. how can there be light ...
