About Toni_MoretonBay

Hi,In fact, I only put a photo of one meter, I have two. The thing is: everytime I try to send the readings, the App gives an error message. This way Iam paying a bill based on statistics and not on the actual amount I use.Two people who spend all day outside the house, little use of airconditioning... the value is very far from reality.I will try to contact AGL and try to resolve this issue. If not, I'll lookfor another company.Thank you everyone for the information and help.

@NeilC I researched on the internet what a smart meter is... And those two analog meters don't look anything like that. Another thing that seems strange to me is that the App doesn't show any consumption reading, I've been using it for almost 4 months. [Removed screenshot including personal information] And every time I try to send a reading the app gives an error message. On the billing invoice itself it is written that due to lack of reading, the amount was calculated by estimate. Any ...

I received my first bill at the new address and the amount is not even close to reality. We are two people who spend all day outside. We practically just slept in the house. And the bill came to 800 dollars. Today 25/Jan/24 I tried to use the app and the website and both do not allow me to send. It says the service is not eligible. I'm trying to avoid another absurd bill like the previous one. Someone explain to me: I can't send the readings and will I end up paying these unrealistic bills?I wou ...