Hannah_AGL's latest conversations

Hannah_AGL AGL Moderator
2 weeks ago

Re: Outage

Hi, To view current outages, please visit: https://telcostatus.agl.com.au/ If there are no outages, and you are still experiencing issues, please visit: https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/internet-troubleshooting-and-outages If the issue is unresolved, please call us on 13 12 45 or chat to us via our website or app! Kind Regards, Hannah
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Hannah_AGL AGL Moderator
2 weeks ago

Re: No Internet

Hi @TitianDragon Sorry to hear about your internet issues! To view outages, please visit: https://telcostatus.agl.com.au/ If there is no outages, please follow the troubleshooting on https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/internet-troubleshooting-and-outages If you still have issues, please call us on 13 12 45 for chat to us via the app or website! Kind Regards, Hannah
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Hannah_AGL AGL Moderator
2 weeks ago

Re: Any way to throttle bandwidth with eero router

Hi @CarlE You can try to use a guest network for this, to set up the guest network, Open the eero applicationTap the Settings icon on the bottom rightFrom the menu, tap on Guest AccessToggle Enable to On Once you have turned on Guest Access, you can edit the network name and password, you can view more on this process by going to: https://support.eero.com/hc/en-us/articles/207895123-How-do-I-share-my-eero-network-with-guests#:~:text=To%20get%20started%20on%20creating%20a%20guest%20network%2C,y ...
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Hannah_AGL AGL Moderator
08-03-2024

Re: NBN down yet again andno support to report to.

HI @Rowdy1961 For help in troubleshooting, please visit: https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/internet-troubleshooting-and-outages. Our technical support team are open from 8am-8pm AEST. For further assistance, please call our technical support team on 13 12 45. I am sorry for this! Kind Regards, Hannah
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