About Rebby

I just went through challenging a bill projection.Double what the monthly bill has been consistently for the last two years. What's worse is that we were 3 people less for this last month bill cycle.The resolution team asked me to read the meter & admitted to over billing by 50%. Now...how many people get incorrect bills & the consumer pays it regardless?! How is a bill projection estimated if it's so far off the general estimate?!

Although you've been helpful & given good tips on how to consume less, you're failing to comprehend that the consumer may be right about incorrect billing.I get monthly billed.Last two years in a house of 6 adults the monthly bill is between $100 & $130The last bill, where there there were only 3 adults for 5 weeks, was at $266.It was a bill estimate due to apparently not being able to read the meter (nothing has changed to access).Called them up & they've admitted to over billing by 50%. It is ...