kerrieg09's latest conversations

kerrieg09 Switched-on
02-12-2023

Monthly billing aligned with calendar month

I do not understand why your monthly bills cannot be issued from the 1st of the month to the last day ofthe month.I was with Momentum Energy for quite a while, and they issued their billsmonthly.It means that your bill data lines up with the data from the online portalof the wholesaler, plus it also lines up with the solar panel data that isprovided monthly.I have found it very difficult to understand why this is the way your billsare issued, when the wholesaler provides the information to you " ...
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kerrieg09 Switched-on
02-11-2023

Re: Waste of Paper

Hi Neil,Thanks for your info. I know I can switch between screens on the PC, and Iprobably will try that next time.My spreadsheet is pretty detailed, but probably not as detailed as yours bythe looks. I will also give the copy idea a go next time as well.Cheers
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kerrieg09 Switched-on
01-11-2023

Re: Waste of Paper - Status changed to: New

It's not so easy to input info into a spreadsheet, when you are flippingback between an unprinted bill, and my spreadsheet which is pretty detailed.I'm finding it preferable for me, certainly in the short term, to keep avery close eye on what you are charging, and that includes my owncalculator for the concession amounts that we are due. So far, it seems youare miscalculating, but that's another story.So much easier to go back to a paper bill. I reckon people don't even checktheir bills, so unpr ...
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kerrieg09 Switched-on
01-11-2023

Reduce number of pages used for bill

I am at a loss to understand why AGL would use four pages for an email bill. This translates into the account holder paying extra for paper and printer ink (if they print their bill which I do). I print it because I keep track of every cent spent on energy, and it is worthwhile when you want to compare different rates from different energy retailers. I have only recently switched to AGL, and for the last 13 years, all other energy providers can get all the info required onto two pieces of paper. ...
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