Told us the internet is connected on the 2nd of OCT. It is now the 11th of OCT still have nothing! Called in today to cancel the plan (within 10-day cooldown period), the customer service told us we have to pay the first month's bill since on their end it is clearly connected???????????? HELLO!???????? We haven't even start using AGL's internet service yet!? Btw we use ASUS DSL-AX82U AX5400 WIFI VDSL/ADSL MODEM ROUTER, all the lights of the modem are on but the internet indicates disconnected. D ...
