3names' latest conversations

3names Switched-on
12-10-2023

Re: Customer service

So here we go again. You are making me jump through hoops to answer your unhelpful message. Read my complaint. I hung up after being on hold for 1hr 55 mins
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3names Switched-on
10-10-2023

Customer service

I received, today, a reminder of an unpaid account for internet access. I have not received an invoice for this period. I called the number noted on the message and spoke to Rathna. The call started at around 4.50 p.m. Rathna insisted that an invoice had been sent by email on the 18th September. I received no such email and I checked my inbox for that date, whilst I was talking to Rathna. He proposed that I could go online to pay the account. I did/do not want to do that. I wish to receive an in ...
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