Dave_Quinn's latest conversations

Dave_Quinn Switched-on
07-09-2023

Re: Unbelievably poor service from AGL Telco

thanks David AGL - after many years service with iiNet and not a single issue when sending or receiving attachments to text messages - yes, it is really frustrating having to deal with a telco that just push you from one operator to another, without the issue being resolved - even more so when the first customer service officer advised me that the issue had been resolved (apparently a check-box at the AGL end had not been ticked to allow attachments to SMS - such a simple solution one would thin ...
2 Replies 0 Likes
Dave_Quinn Switched-on
06-09-2023

Unbelievably poor service from AGL Telco

I have just spent 45 minutes on hold, transferred between no less than 5 different operators, trying to resolve an issue that has been reported to AGL 3 times now - and still has not been fixed!!!Since moving to AGL as my phone company about 2 months ago - I have not been able to send photos as an attachment to text messages, or receive photos sent to me as attachments to text messages. Its a pretty simple issue, and has only commenced since moving to AGL.I have no idea why this cannot be sorted ...
2 Replies 0 Likes