Hi there...... Isn't this ridiculous.I too am trying to swap plans but I cannot get past errors with no explanation and screens that just freeze up.I have tried waiting in line on the phone (got cut off) and spend several hours over several days trying to change plans via the mobile app and the laptop version.Perhaps it may be easier to change energy companies ?So can anyone advice me on how to actually complete this so-called simple task ?AGL help staff -------- please get in touch !!!!
