About Scorpio

I am still having the same trouble with them in 2024. I was down to one operator was about to refund the Government rebate which hasnt been credited to my bill then i was switched to another operator. The 2nd operator told me i will get it when i close the account lol. I asked for a supervisor who said it can be refunded to my bank account, then to be told to send through proof of ownership of the same account they have been depositing to for like 10 years. A screenshot she said. I have no i ...

Mine has been set up to be refunded in full monthly. This has been in place for many years.

I have been refund only part of my credit balance. This happens every time there is a refund allocated to my account by a third party. I messaged 2 days ago and have had no response. I have tried calling many times and it is just as frustrating and the call ends up dropping out. Each time when i finally get to speak to someone, they then refund credit from my current bill as well which i do not want. I want the money due to me from the account i queried. NOT HAPPY AGL !!!!!!!!!!!!!!!!!!!!!!! ...