My gas was in credit $2800. I was informed that l can get $ 700.00 odd dollars returned to me. When l asked for $2000.00 to be refunded, l was then told my bill smoothing for the gas will go from $72.00 to $200.00 a fortnight. When l said that my yearly gas bill is $2600.00 but you want $5200.00. I am now looking for a new provider.