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Multiplier in Business Energy Bill

I'm on a Business Flexible Saver plan, and I'm looking over some of my bills. They all have this "Multiplier" on the meter reading - why is this here?As far as I'm aware, we gave them an actual meter reading which showed a usage of 502 kWh, why are they multiplying it by 40? It's multiplied by 40 in every single bill and I have no idea why. There's no way we've used 20,080 kWh in one billing period, as (just checked now) the meter says we've only used 29,669 kWh since the thing was installed. It ...
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