Ihab's latest conversations

Ihab Switched-on
26-08-2023

Re: Confirmation of late payment

Hi, I'm contacting you in regard to account #. I talked to one of your customer service agents 5 weeks ago about my payment of around AUD 600. She referred me to Energy Australia to help with the due balance and she filled in the form for me. She asked me not to pay anything now until I got a reply from the support people. Until now I didn't get any feedback and the due balance is around 813 now. Can you please update me on this and how I can defer the payment? ThanksIhab Bojeh
2 Replies 0 Likes
Ihab Switched-on
25-07-2023

Re: Increased gas rates from 1 August

The cost of living is skyrocketing and now AGL will increase the Gas rate!! This is completely rejected by all people. No price increase on Gas happened globally, so why AGL is increasing? People are suffering from the cost of living, especially food!! If AGL didn't freeze this increase, I will move to another energy provider soon. ThanksIhab
7 Replies 1 Like