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NT111 Switched-on
22-07-2023

Contact regarding disputes

What is the best way to get into contact with AGL regarding a dispute. I have contacted your complaints department on at least 6 occasions to which no one bothers to get back to me. Your social media team don’t reply and your staff over the phone constantly tell you something that is completely wrong. Do we need to contact the CEO to get complaints resolved or something?
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