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No 'Cost So Far' or 'Bill Projection' values since 30 06 2023 - Energy Ombudsman contacted

Like many of you I also have missing data on the app and website where an estimate of my current usage and bill projection should be. I figure if the estimate remains at $0 then that is what I will be prepared to pay.I have been asked to reset my password; told its a web developer issue; asked to send a manual meter read (no response from this); tried to use the useless chat bot; looked for a non-existent online complaint form and have been asked why I don't have a smart meter in my rental unit. ...
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