I agree with WILLGEE. We deserve a detailed breakdown of the "many factors". Otherwise, it looks like AGL is treating its customers with contempt or trying to hide something; as if we would not understand what those "many factors" are. On another point, AGL reckons I can save money by switching to a Value Saver plan for gas. This is based on an average gas usage, but when I actually do the calculations on past bills, I find that I would be paying more! I would like to do the calculations using ...