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helpmyplease Switched-on

changing plans

I have been trying to change plan but every time I press 'continue' it says 'Something went wrong with an item in your cart. One or more items in your cart was updated or is no longer available. Please make a new selection to continue. What do I do? I don't fancy waiting on hold calling in.' And my dishwasher has a 'F12' error... do you help with that too?
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