Hi,Peak usage for cooling/heating in Australia is from MAY-AUG (heating) to NOV-FEB (cooling).Your current billing periods are as follows; NOV-FEBFEB-MAYMAY-JULAUG-OCTWhat you current billing schedule means to the customer is a whopping huge bill during summer (NOV-FEB) and winter (MAY-JUL). If you were to change the billing period as follows you would distribute the summer and winter peak periods over two bills reducing the financial impact on the customer. JAN-MARAPR-JUNJUL-SEPOCT-DEC If you a ...
