@David_AGL Hi. I've been very busy. Now managed to get x6 screen shots, x2 per hour. that's 3 hours of my time. anyways... now uploaded. awaiting response. Now with what you've said, nothing can be done with support i guess. just have to wait for network team to correct the issue. @Isaacliu sorry nope no progress sadly. they did a manual reset and still slow. seeing that many others are having the same issue, I dont see the point in IT support. their service has been very friendly though. defini ...