About Jag1

I have done enough trouble shooting. No solution rather than changing the ISP. Lost more than $600 for last three months.

I did everything, Replaced the modem, Changed to a different modem, Changed the DNS settings, IPV6 settings, put on public IP, Plugged the PC directly to the NBN box, reset 50+ times, did speed tests 3 times with one hour interval and sent the screen shots.Final conclusion is nothing wrong with the NBN connection but AGL backend issue, which cannot be fixed.

You are correct. They said only few peoples have complained so far. So it's not a big deal for AGL. They think the issue on my side and tried all the fault finding steps. After about 1.5 hours on the phone, the guy said, "there is nothing I can do to fix your issue".

If you are in QLD look for other provider. AGL has major infrastructure failure which cannot be fixed soon. AGL technical team advised me they can't do anything to fix this issue.