TerryT's latest conversations

TerryT Conductor
13-04-2023

Re: Missing Usage Data for many months

Cheers Neil, thanks for the reply.That solves the current period data but I am still missing usage data between Sept 2022 and Jan 2023 so I will get in contact with AGL again to see where that has dissapeared to.
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TerryT Conductor
12-04-2023

Missing Usage Data for many months

Like many others based on the many queries, I too am missing several months of usage data. Basically I am missing data for all periods between 20 Sept 2022 through to 19 Jan 2023 and then from 20 Feb 23 up until the current period. Spoke to someone via the online chat and they tried to reset my data only to no avail. Why is the web site and phone app loosing the data all the time? It used to be fine prior to Sept 2022.
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