I cannot use my phone number as the signal is very weak and Onepay keeps calling me for overdue payments of someone that I have no idea about, I just have that phone number for less than a month. So I decided to cancel the mobile plan as I can no longer take it. I keep calling customer service, but no one is actually there to help. They keep transferring my call to another department where I have to wait for hours. I try so many ways, calling and chatting. Literally, NO ONE can help me with one ...
