Thanks NeilI strongly suggest that AGL actually looks at the facts that I've already presented.I've done my very best to find information and it is severely lacking.I've attempted to speak to someone and have only got basic bot responses.Have you bothered to consider that? No.Explain to me how a bill more than doubles any previous bill with zero change in usage.It simply shouldn't and yet, AGL have decided that it did.If the usage is the same, why would a bill be fluctuating between $70/$80 to $ ...