twaltisbuhl's latest conversations

twaltisbuhl Semiconductor
28-11-2022

Re: Impossibly high bill - and no options provided except "prove us wrong"

Thanks NeilI'll reiterate that nothing has changed. I have not changed to a different plan or tariff.I've attempted to speak with AGL and have limited 'copy and paste' responses.I've made my post to this community so that people know they're not the only ones and to try to garner further information for myself.Thank you for taking your time to assist the community, shame that AGL don't do the same.Regards
64 Replies 3 Likes
twaltisbuhl Semiconductor
28-11-2022

Re: Impossibly high bill - and no options provided except "prove us wrong"

Thanks NeilI strongly suggest that AGL actually looks at the facts that I've already presented.I've done my very best to find information and it is severely lacking.I've attempted to speak to someone and have only got basic bot responses.Have you bothered to consider that? No.Explain to me how a bill more than doubles any previous bill with zero change in usage.It simply shouldn't and yet, AGL have decided that it did.If the usage is the same, why would a bill be fluctuating between $70/$80 to $ ...
64 Replies 2 Likes
twaltisbuhl Semiconductor
28-11-2022

Re: Impossibly high bill - and no options provided except "prove us wrong"

SAME SITUATION! I'm absolutely disgusted at my current 'estimated' bill. They've told me that it's based on historical usage and seasonal. NEVER have I once had to pay anywhere near this amount. It's double any other bill we've ever had. We are a two person household and NOTHING has changed. There is no additional usage, no additional appliances, nothing to account for this rise. I entered our actual meter read and now they've decided that it's even higher. COMPLETE RUBBISH. The estimates provid ...
64 Replies 3 Likes