My internet went out on Sunday last week, no communication, impossible to get through on the phone, I waited almost 2 hours then hung up. The leave a Message system took over 7 hours to get a rep but they never read the message. All they said was "hello, you are speaking with... How may I help you".I left message after message but none were read As there was no nbn outage and no other ISPs outage page showed any outage I transfered out and was back online within the hour. I was with AGL for 8 d ...