About tran_dang0709

I have been able to connect to the internet after a technician came to my appartment and reconnect the wire inside of the internet box in the basement. He said my internet wire was connecting to TPG and not nbn (might be the previous owner used TPG service)In summary, to be able to connect to internet I need Hardware: - Ensure internet wire in the internet box (usually in the basement if you live in appartment) connect to nbn (need help of technician). - Telephone wire from the wall to the DSL p ...

Can you tell more specific about this?Hardware: I have connected the phone jack (on the wall) with the DSL port on the modem.In the GUI:I have logged into the GUI of the Telstra modem with 192.168.0.1 with default credential information.Then, inside of Broadband tab, I have set the username and password of accXXXXXX as mentioned but the modem still show no connnection and switch to backup mode and connect to the internet through mobile sim.

I have the modem from old provider (Telstra Smart Modem Gen 2 with voice backup)Now I am trying to connect with AGL network without a success.I have tried all combination mentioned here1/ ACCnumber -> not work2/ accnumber -> not work3/ number -> not workphone call with support technician, tried the below also4/ numbern@agl.com.au -> not work. Support technician eventually concluded that the modem is not compatible with AGL network