About Colin2

I have replied twice today in the course of a private message exchange with Olgi and both times I've received a notification that my message could not be delivered. Can someone explain this please.Colin2.

Hi John,My solar production for 30 Sept. was 18.37 kWh for which I was credited 1.38 dollars;For 1 Oct 15.68 kWh, was credited with 1.23 dollars;For 2 Oct 21.17 kWh, was credited with 1.68 dollars.None of this is correct if we have contractually agreed to being paid 10 cents for every kWh up to the first 14 produced and 5 cents for every kWh thereafter. There is something amiss here which needs to be explained and rectified.Also the credit I built up over the last 12 months has not been refunded ...

Hi Olgi,My point is that AGL has been forcing customers into a position and then making them change that position if they don't like what AGL has initially forced them into. (Both with plans and billing frequency) The forced 'plan' change was particularly galling considering that in the face of higher charges, the FIT were being cut once again. This sort of corporate manipulation of customers/suppliers severely undermines the rhetoric of 'we're here to help'.Colin.

Hi Mark,I've also just been shifted from quarterly onto monthly billing with no reason given.Similarly, with my 12 month Solar Savers contract coming to an end recently, I was told I was being shifted to the Solar Value contract which of course pays less FIT. Of course we can shift plans, but to assume that I wanted the Solar Value plan and then make me wait for the appropriate date to shift my plan back to Solar Savers seemed like a sly attempt to reduce my FIT even further. Colin2