Recently AGL sent out what was supposed to be plug-and-play equipment to an aged pensioner couple.While the equipment was capable of being used, the instructions were not.They have fiber to the premises connection for the NBN. The equipment sent out consisted of two boxes, one containing a TPG modem, including instructions for connecting to a DSL service. The other modem was from Southern Phone, with no instructions only a power pack.The connection was to be made on 24/06/2022 as they already ha ...
