profdraper's latest conversations

profdraper Superconductor
Wednesday

Re: Aussie Broadband changeover July 2026

What dreadful lack of customer service:First I waited FIVE HOURS on hold because our home phone had been disconnected (used exclusively by elderly mother). AGL’s instructions for modem were completely wrong.Next, here I am again waiting hours on hold because our two mobile phones have had voicemail turned off in this transition. No information provided. Seems near impossible to contact them and Chat is simply a useless insult.
3 Replies 0 Likes
profdraper Superconductor
Wednesday

Re: Lack of urgent service support

Totally agree. What dreadful lack of customer service:First I waited FIVE HOURS on hold because our home phone had been disconnected (used exclusively by elderly mother. AGL’s instructions for modem were completely wrong.Next, here I am again waiting hours on hold because our two mobile phones have had voicemail turned off in this transition. No information provided. Seems near impossible to contact them and Chat is simply a useless insult.
2 Replies 0 Likes
profdraper Superconductor
Wednesday

Re: pool customer service

Same here, FIVE HOURS on hold … please. What a dreadful lack of respect for the customer. Is clear that you do everything possible to ensure we cannot contact you, give up and go away.
2 Replies 0 Likes
profdraper Superconductor
2 weeks ago

Re: My energy cost reduction plan, comments ?

Tesla PW3 is LFP chemistry. The earlier PW2 was NMC.
9 Replies 0 Likes