About profdraper

Overall, we've been quite pleased with transparency that the AGL app with smart meter, ToU taffis in Qld and the Energy Insights updates regularly provided for our EV Plan (still on a fixed price contract from 18 months ago). Also the idea of 'teaching' my AGL profile about the various household items and useage: have been over this a few times now. However:Those insights constantly appear to provide incorrect information; looks good on the face of it, but it NEVER shows our air-con cooling or h ...

You could always check with your sparkie, but we also went though some of that recently with Time of Use tarrifs & another energy provider. In short, google (or rather 'duck duck go') Vampire Devices. In our case we saved another 15% by turning off TVs at the wall (should be a law against TV manufacturers not providing a power On/Off button). and disconnecting all devices sitting on chargers that are fully charged, ie, phones, tablets, laptops, battery chargers etc. All of which can be easily an ...

Yes, same experience here, new customer & testing this out for sure.Bottom line: AGL very much needs to provide a secure email contact address, ie, asynchronous communication: we write when it suts, they reply when it suits. Otherwise, clearly everything provided is designed to make customers give up or go away (like many big corps, likely preferences share holders far and above customers or employees): Dead links on plans that go nowhere (the EV plan for example), ends up with an error message ...

No its not (here in Qld at least). Our sparkie installed a 7kw charger and did a lot of other upgrade work for us recently. We also had a smart meter installed by previous energy provider Powershop. In any case, the use of a Controlled Load is resereved exclusively for things like Hot Water and Pool, not EVs. And authorities do not take kindly to jury-rigging anything else ... Best for EV plans, perhaps use a Time of Use tarrif and charger scheduling (either via the car if it has this, or via a ...