About Bennie

I put up with AGL's poor performance (long holds for tech service, hangups when you get on etc - as well as modems that work poorly)... took me six months, 3 replacement modems, and 2NBN tech visits to decide to just try a different provider. But the dropout, slow speed and other issues instantly disappeared. Not sure why AGL internet doesn't work, but wish I'd pulled the plug earlier.

Have your issues been resolved? After hours on the phone with tech support, over the past 6 months, three replacement modems and NBN upgrades later, I switched to Aussie Broadband. My issues instantly disappeared. $10 more per month for a similar plan, but considering how much time and frustration I wasted with AGL, I wish I'd done made the switch much earlier! Worth a try in your case probably.