Mrs_Smith's latest conversations

Mrs_Smith Switched-on
29-03-2022

Re: Current bill download downloads previous bill not the current one

Good morning! I have found the app to be having a glitch with bills and usage for quite some months. My usage starts from June/July 2021 and goes back to 2020. There is no usage data for any time between July 2021 - March 2022. When I attempted to d/l the current invoice, the PDF name is March 2022 but the bill that d/l is from June/July 2021. Apart from not knowing how much is due - it is impossible to keep on track of our usage. Can someone please advise when this bug will be fixed?
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