AngryCustomer22's latest conversations

AngryCustomer22 Switched-on
27-03-2022

After 3 weeks of phone+chat, AGL still cannot get "My Wallet" working online!

I have had it with AGL. Their website is unusable, and their customer service (always offshore) is awful. 3 weeks ago I had to replace an expired credit card for direct debit billing on my 4 accounts. I explained that "My Wallet" was unavailable on any of my 4 accounts online (I get an error message to contact AGL). The support person took my card details securely, and assured me that My Wallet would be working the next day. 3 weeks and 2 online chats later (with another promise that "IT" would ...
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