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Juded Switched-on
05-03-2022

Current bill download downloads previous bill not the current one

Not only do I not get my bills emailed to me … everything else from the same sender address as the bill email gets through OK (Apparentlly my internet providers fault), now I have to keep a diary note to check the website for bills. Did that just now and tried to download my current bill and instead it downloads the previous bill.
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Juded Switched-on
05-03-2022

Re: Not receiving email bills

My recommendation is to give up!. Same thing happened to me. The only thing AGL could come up with was to blame my internet provider even though like you I received all the other emails they sent to me from the same address. Life is too short to keep trying to sort this out … now I just make a note in my diary to check the website for my bill.
4 Replies 0 Likes