About Romeo

Thanks

@NeilC Thanks for the response.Just one more question, Is the Heating Value figure value derived as a daily, weekly or monthly sum? In other words, what is the period of time that determines the final Heating Value figure that will be used to calculate the amount of gas used in a billing period? BTW, as an AGL customer myself, to which email address can I send a request for the previous heating value data as I mentioned in my initial post? Cheers,Romeo

Hi, I'm interested to know how Heating Value is calculated and applied to my bill. Is there a place I can download (in Excel format) the heating value for my area for the past three years. Also, does this heating value calculation apply to all service providers from the distributor or does the service provider provide their calculation on top of the distributor's calculation?